What is included in the introductory phase of an interview?

The introductory phase of an interview is critical for setting a positive tone and establishing rapport with the client. This phase typically includes assuring the client of confidentiality and explaining the purpose of the interview. By doing this, the interviewer helps create a safe and trusting environment that is essential for effective communication.

Confidentiality is important because it encourages openness and honesty from the client, which can lead to more accurate and comprehensive information being shared. Explaining the purpose of the interview also helps to guide the client’s expectations and clarifies what they can anticipate during the conversation, which can further alleviate any anxiety they may have.

While discussing health history, summarizing concerns, and identifying treatment goals are important components of the interview process, they occur during later phases. The introductory phase focuses on establishing trust and clarity, making the assurance of confidentiality and explanation of the interview’s purpose central to the interaction.